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What "we did not find it" means
You will see this wording throughout a Signals report. It is a plain statement about what we saw.
Signals is still being designed and built. This guide describes the report as it works today. Some things will change and new features are being added soon, and this guide will be updated to match.
What it means
We looked and did not find it
Every report says it plainly: "Treat 'not found' as 'we did not find it,' not as proof that it does not exist." It is a statement about what one check saw, not a warning and not a verdict.
Where you will see it
In the summary
For example: "No Google Maps listing was found for this business by this check." or "No phone number was found by these checks."
In the count at the bottom
The report counts public checks that "found nothing." Those checks ran and did not find anything.
Why a listing might not show up
There is no listing
The business may never have been added to that source.
It exists but is not visible to public search
Some listings can only be seen after signing in, or are hidden from search tools.
The source cannot be read directly
Pages such as Facebook and LinkedIn cannot be read directly. A profile that is not shown may simply be one we could not see.
The name or address is written differently
A listing under an older name, an abbreviation or a different address may not look like a match.
"Found nothing" is different from "could not be checked"
Found nothing
The check ran, looked, and did not find it.
Could not be checked
We could not get an answer at all, so we say nothing about whether it exists.
What you can do
- Search for yourself. Open the source and search your business name and city. If you find a listing, check that the details are right.
- Decide if it matters to you. Whether to be listed somewhere is your decision. The main sources are the ones most customers use.
- If you want a listing, use the guides for claiming and adding one, linked below.
- If something we reported is wrong, tell us. The report has a feedback link at the bottom, and corrections help us understand where sources are out of date.
Want to see one for your business? Type in a business name and city. A check usually takes one to three minutes.
Check a businessRelated guides
Source
This guide describes how TFI Signals works today. It does not rely on an outside source. Information in a report reflects what public sources showed at the time of the check.